Category Archives: friendship

Frey Freyday- make a difference

(Frey Freyday is simply a bunch of inspirational, motivational and other quotes meant to make you think, reflect, smile, even laugh a bit. Hopefully helpful, useful stuff..)

When you encourage others, you in the process are encouraged because you’re making a commitment and difference in that person’s life. Encouragement really does make a difference.-Zig Ziglar

Love and kindness are never wasted. They always make a difference. They bless the one who receives them, and they bless you, the giver.Barbara de Angelis

I think one of the best words in the English language is ‘compassion.’ I think it holds everything. It holds love, it holds care… and if everybody just did something. We all make a difference.-Michael Crawford

For a successful entrepreneur it can mean extreme wealth. But with extreme wealth comes extreme responsibility. And the responsibility for me is to invest in creating new businesses, create jobs, employ people, and to put money aside to tackle issues where we can make a difference.-Richard Branson

It’s easy to make a buck. It’s a lot tougher to make a difference.-Tom Brokaw

That’s the beauty of coaching. You get to touch lives, you get to make a difference. You get to do things for people who will never pay you back and they say you never have had a perfect day until you’ve done something for someone who will never pay you back.-Morgan Wootten

When your heart speaks to you about what you need to do to sustain life on this planet, listen to it, make a difference, and be an inspiration for generations to come. Be inspired by people like Gandhi, Mother Teresa, Rosa Parks, Martin Luther King, Christopher Reeve, Albert Schweitzer, Helen Keller, and many others.-Bernie Siegel

No matter what people tell you, words and ideas can change the world and make a difference.-Robin Williams

Being rich is all about having the right habits

Being rich is all about having the right habits. That’s the message from Tom Corley, who spent five years observing how rich and poor people lived, worked, and even slept. Then, Corley wrote about his research in a book called “Rich Habits: The Daily Success Habits of Wealthy Individuals.”

Here’s what he found:

First: Be an early bird. Because among people making six-figures a year, about half wake up at least three hours before they have to be at work. Then, Corley says they use that extra morning time to focus on self-improvement like reading and exercising, because those things help them be more productive at work.
Another daily habit that can make you rich:Don’t gossip. According to Corley’s research, wealthy people are a whopping 14 times less likely to say they spread gossip, compared to people earning less than $30,000 a year.


Also: Spend less time using the Internet. Corley says most people who struggle with money spend at least an hour a day surfing the Web, or watching TV. But rich people are HALF as likely to go online every day. Instead, they spend that extra hour connecting with others in the “real world,” doing things like networking, socializing, and volunteering.


Another helpful habit: Make more “to-do” lists. Because wealthy people say they cross off 70% percent of the tasks on their to-do list every day – including short-term and long-term goals, meaning, rich people love getting stuff done.


Finally: According to the book, wealthy people are calorie counters. They generally limit alcoholic consumption, keep their junk food snacks to less than 300 calories per day, and weigh less. And it makes sense that successful people would weight less, 75% of executives in a recent survey said that being overweight is a “serious career impediment.” Overweight people are 3,000 times more likely to get passed over for a promotion. And fair or not, overweight applicants get turned down for jobs more than any other group.

http://www.tesh.com

Beliefs

UPW Tip of the Day: What is the force that determines what we try or fail to try to accomplish in our lives? It is our beliefs—about what we’re capable of, about what’s possible or impossible, about who we are. In Haitian culture, a person’s belief in the deadly power of the witch doctor “pointing the bone” can indeed cause death. But the real killer is a sense of certainty—the belief—not the witch doctor.http://bit.ly/upw-ny – Tony Robbins

What do you believe?

We all have beliefs, ideas, judgements, and expectations…

  • Beliefs about others,
  • Beliefs about the world, about luck, about their careers.
  • Beliefs about ourselves
  • Beliefs about fears and limitations.

What beliefs do you have about your fears and phobias? Do they serve you well? Do they empower you? Many of us have fears from our childhood or false/needless fears that hold us back, that limit us, and that just don’t really help us. Maybe it is time to reevaluate those fears?

What beliefs do you have about yourself – your talents, your goals, your successes and your failures? Do they serve you well?

Did you ever notice that our believe appear to be true, that they appear to be reality?
Becareful what you believe.

Once in a while I believe that we all need to step back and look at our own beliefs and evaluate them.

Do they help us? Do they empower us?
You can change your beliefs. You can change the meaning behind events and things around you.

\Your truth is the truth, so make it work for you, make it serve you and your world better.

Beliefs have the power to create and the power to destroy. Human beings have the awesome ability to take any experience of their lives and create a meaning that disempowers them or one that can literally save their lives. -Tony Robbins 

Feel Important !

i-am-important

When you’re with a group of people, how do you want to feel?
Think about it….whether it is at work or socially…..

….in most cases people want to feel important (among other things)!

When someone in your past has treated you as an important person, or someone listens to you and your thoughts, or you’re a client and they treat you like a VIP – you feel important and that feels good.

Maybe you have a friend, a teacher, a mentor – someone that truly thinks you are important and they treat you that way.

You feel pretty good right?

You feel like you’re special, like you can do things and you have more confidence.

Do you make or let others feel important?

I know a gentleman, I don’t get a chance to see him much anymore, but he always made me feel special. He listened to me and I could tell he valued what I said.

I know that he was much smarter than I was and I probably didn’t have much new to say or much to add to his knowledge on things, but he never acted that way.

I had the chance to see him out in public somewhere – a group of us had to go to the supermarket to buy food for an activity.

It was amazing, he asked a clerk where something was and he made that clerk feel special! The guy left smiling and had a spring in his step!

Later at the cashier, he made her feel special, too! She smiled to herself and looked happy doing her job.

I wish I noticed more what he said – it wasn’t much….it was a few passing words, a smile, a question or two perhaps – but the ‘special’ part was no more than 2 minutes – probably 1 minute.

Some people are born with the gift, like he was, but we all can develop it.

Think of ways that you can make others feel special each day.

At work – your boss, co-workers, your clients, your support team, etc.

At home – your spouse, your children, neighbors

In life – friends, mentors, protégés, community members

It doesn’t matter what your job or career is – whether you’re in sales, teaching, medicine, art – making others feel important will help you and help them – and help you accomplish your mission – whatever that is.

Here’s a set of good Questions of Power:

  1. How can I make others feel important each day?
  2. What things can I say or to make others feel important?
  3. What makes me feel important?
  4. Why do I feel important?

Everyone  has an invisible sign hanging from their neck saying, ‘Make me feel important.’  Never forget this message when working with people. – Mary Kay  Ash
Thanks!
www.onewebstrategy.com

The top 10 things people claim to have taken for granted

elephant couple

A single item today – this from Michael Dooley of http://www.tut.com aka The Universe

The top 10 things people claim to have taken for granted, when they were alive:

10. How important they were to so many.
9. How easy life was when they stopped struggling.
8. That all of their prayers and thoughts were heard.
7. That there really were no coincidences.
6. How far ripples of their kindness actually spread.
5. What really was important: happiness, friends, love.
4. That any and all of their dreams could have come true.
3. How good looking and fun they always were.
2. How much guidance they received, whenever they asked for help.
1. That God was alive in everything, including themselves.

As expressed by the recently departed, fresh after their life-review on the big, BIG screen.

Ah-so,
The Universe

Simple Stuff

SimpleStuff

(Simple Stuff are a bunch of inspirational, motivational and other quotes meant to make you think, reflect, smile, even laugh a bit. Hopefully helpful, useful stuff….)

As far as I can tell, Jim, worrying about anything at all is a pretty good indicator that one has begun thinking that their joy and prosperity will somehow hinge on pending physical events, other people, or angry green Martians. Can you imagine?!  Phone home,  The Universe (Mike Dooley)

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  • Quick Relationship Tip: Remember: you are repeatedly training your nervous systems (and your partner’s nervous system) about how you feel about each other, no matter what you do. If you keep looking at each other in stress, you will start to associate each other with stress. If you look and act with each other in anger you will associate each other with anger. So be playful, loving and forgiving with each other – then you will associate love and happiness with the relationship 🙂 – Tony Robbins

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6 questions successful, high-performing individuals ask themselves. http://youtu.be/02Bzjj1eeeo Summary:
1. Presence: What level am I in this moment in terms of my emotional and physical vibrancy and presence?
2. Psychology: Am I living my truth – am I being who I know I can be and interacting with others as my best self?
3. Physiology: Am I rested, fit and hydrated?
4. Productivity: What is my mission today – what must I accomplish today to progress my life?
5. Persuasion: Am I demonstrating bold enthusiasm when I seek to influence others?
6. Purpose: How can I serve greatly?

From Brendon Burchard

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“A man arrested for shooting at the White House says he was upset over U.S. marijuana laws. Man, if only there was some way to mellow that guy out.” — Stephen Colbert

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Everyone is lucky, few are prepared.– Michael Dooley

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“If your actions inspire others to dream more, learn more, do more and become more, you are a leader.” ~ John Quincy Adams

🙂

My Story, Chapter 5

Continued….

…Fast forward a few years…..After our firm lost 90% of our income from the one factory going direct nationwide, I struggled a few years finding what the next step was and despite the fact that I was working full time I didn’t take any salary the first year after we lost the big chunk of income. I was working and acting on faith. I had saved and invested for the past few years and I’m glad that I did because I was able to live off that while I rebuilt the business. My father had retired and I was running the business full time.

I had to search and find companies and products that I could represent and sell that would start to replace that income. It was a scary and exciting time. It was easier perhaps, because I had few responsibilities. There were some ups and downs in the business and in the economy but life was good for a single guy.

I had a great group of friends from college with which I still hung out. We called ourselves the Dudes. Now, after college, life and work sometimes got in the way. However, we still found time for roadtrips, parties, and other fun things. I have lots of good memories of laughs, practical jokes, talking, hanging out, traveling.

So one summer, our next fun thing was the Jimmy Buffett concert. I didn’t even like Jimmy Buffett but it was a chance to hang out with my friends and to have some fun in the sun……in a parking lot somewhere outside of Pittsburgh. So we packed into my white mini-van and drove. We sat in the parking lot and tail-gated. Frankly I don’t think that I even went in to watch the concert……

So we were partying, having fun…. Just as you do when you tailgate, we were walking around, mingling, and others were coming around to our spot. There I saw Jill again. (Jill was a friend from college who was always nice to talk with … I knew some of the people she dated and she knew some of the people I dated during college)..For the past 2 years, Jill was away at graduate school in North Carolina. Now back in town, she was with her sisters at the concert.

The concert came and went. A few weeks later my buddy from Maryland asked the Dudes to a hotel in Pennsylvania while they were in town for a wedding. For whatever reason, I faxed Jill to let her know we were going there and she was welcome to meet us. (before texting and email, faxing was an easy way to communicate-AOL was still in the early stages) At that point I still thought of Jill as a friend and I wanted to include her with my other close friends.

Jill came and we all had a good time. The next day everyone went their separate ways. Jill and I decided to go have lunch at Wendy’s. I don’t know what was in the Frosty that day but we laughed and had a good time. I made dumb jokes and she laughed. Something had clicked from the evening before. Somewhere in there we decided that we were fond of each and we began to date.

It was a different feeling, it was an attraction, sure, but it was also a head and heart sort of thing. I recall saying to myself, “She’s pretty, smart, funny. We’re good friends, I respect her, I have a great time with her, we can talk about things, we have great families.” I hadn’t seen it before that moment but we were a great fit. We liked spending time with each other and trusted one another. We could talk about anything. There were feelings there. From what started as an immature relationship as friends in college grew to that of young adults taking on life together.

I never looked back after that point. In my younger years I had been fickle and immature with some relationships. But when I thought about dating Jill, I thought, “Yes, this works, this makes sense, this feels right.” The relationship hit all cylinders; my mind, heart and body. I no longer considered dating others and no longer became distracted.

I continued to work in the business and tried to find the right fit for a company to represent. I found another company with a great product but it turned out the owner was taking all the profits and buying boats, etc. and didn’t bother to pay the bills. It’s tough for a manufacturing company to run when you don’t pay for the machinery. That company closed and I again had to start over. I found another company with really good people but their product line was limited and they started having quality issues. Soon because of customer feedback and quality issues, I split with them. It all started to work away at my credibility, since I was switching product lines.

I learned a lot about people, perserverance and life during that time. Many people stuck with me because of my dad, some because of me, some because of the product and / or service. Others took off in a heartbeat after years of working together and after giving them lots of free consulting and help.

I confess that I took some of these things personally, and my ego was bigger then, so it was tough. Plus I suddenly was earning much less despite working long hours, traveling many miles, and driving a white minivan. (A mini-van wasn’t great for a single guy in his mid-twenties!)

Cool, neat, little things happened to us when we were together….for instance one time we got bumped from a flight while we were flying to Florida. We got free first class tickets to anywhere in the continental U.S. So we picked the farthest point that sounded great – San Diego. We traveled to San Diego and experienced lots of great things – with trips to L.A. and Mexico. We again had cool experiences together there. San Diego grew on us.

Jill and I dated for a while but we didn’t want to wait too long to be married. We also didn’t really want all the big ‘fuss’ for our wedding. You see, the year we decided to get married, there were 15 other weddings…..we were invited to all 15. Jill and I were in about 7 of them, including her two sisters. It was crazy! Just think, we spent at least $50 (usually more) for a wedding, plus hotel and travel. That was an expensive year! Most of those weddings were crammed into September-December.

At first we were going to elope to the Outer Banks and come home married. But we decided not to do so, our families might have had hurt feelings, etc. So we decided to have a much smaller and elegant wedding. We wanted to pay for it all ourselves. I got a second job selling alarm systems. One large project paid for some of the reception, another paid for most of the honeymoon. Jill worked a second job and saved money for the wedding and other things. Our parents still wanted to help, so my parents helped by adding and upgrading the food. Jill’s parents helped with the wedding dress and photography.

Still, it felt good to pay for most of it ourselves. I was self-employed and I had decided to start attending the evening MBA program at Pitt. I enjoyed it but the classes after work were a bit tough, as were the payments. I did take out a loan for some of it and I tried to pay for some as I went.

After about a year, my new wife and I saved some money, used a small gift from my parents, and built a small Cape Cod. It was nice and simple. The upstairs and basement were left unfinished to save on dough. We were happy.

The thing about all of it was this- we were tight financially for some time. I actually had to ‘lean’ on my wife for 1-2 years as I rebuild the business, she often made more during the volatile time for me. Then I kept growing it.. She believed in me and I in her. Jill and her sisters were running a large child care center that eventually would have 80+kids.

(At this point I began to think about something that I’d see observe and feel for the rest of my life – it seemed that I was reaching out for a job, an opportunity, something that I was definitely capable of doing well – but I was pushed back. I think in some way I was being pushed or pulled back to where I was supposed to go. Maybe something inside of me or part of me was guiding me. Maybe it was God or something else. But so many times we all experience it – ‘that job would be great and I can do it ‘ then you apply and get smacked back royally. Maybe there’s a reason….almost like we’re being guided back onto the right path….)

I found some stability with my own business and really started to enjoy the MBA program. Many cool things were happening in our lives. Small things like the fact we got upgraded to a Penthouse suite with 3 bathrooms, a dining room with 10 chairs, full kitchen, den, living room, and skyline veranda in Toronto…..Big things like getting pregnant – we were expecting our first child!

Then I had a chance to move onto a totally different career. I got a job as an intelligence analyst. I felt like Jack Ryan from Tom Clancy’s series. I started working for the U.S. Department of Justice and I liked it for a while.

Leaving a cushy job – a good idea or bad idea?……..

Simple Stuff

It’s part of nature’s built-in checks and balances, that while there may be times when you think you can’t even help yourself, precisely in such moments there will always be someone else nearby… you can help, instead.
Which, I think you know, is actually one of the fastest ways to help yourself. I hope that helps, The Universe (Mike Dooley http://www.tut.com)

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Kindness in words creates confidence. Kindness in thinking creates profoundness. Kindness in giving creates love. Lao Tzu

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Let us not be satisfied with just giving money. Money is not enough, money can be got, but they need your hearts to love them. So, spread your love everywhere you go. Mother Teresa

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I have found that among its other benefits, giving liberates the soul of the giver. Maya Angelou

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When I chased after money, I never had enough. When I got my life on purpose and focused on giving of myself and everything that arrived into my life, then I was prosperous. Wayne Dyer

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Guilt: the gift that keeps on giving. Erma Bombeck

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http://www.onewebstrategy.com

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My Story, Chapter 2

…continued….

….so my dad had a heart attack and was in the hospital…..I woke the next day and went to the hospital. My mother was actually there alone as they had taken my father to a hospital in Pittsburgh by helicopter. He was going to have open heart surgery.

We drove to Pittsburgh together. My mother was a strong woman. She never showed weakness. In this case she again was in control. I saw no tears, no shaking, no signs of fragility. She was in control and leading the way. We covered things about my dad’s business, the home, who to call, relatives to contact and that sort of thing. We acted like a team. We had a common goal and we were passionate about it.

My dramatic, self-centered nature from the day before had vanished, it seemed.

My sisters came to the hospital and my father went for surgery. I was still pretty confused and in shock. I recall getting all the information from the doctors and surgeons about the procedure but in that state I all just seemed to pass through me, I must have been glazed over. He was getting a multiple bypass, his heart was badly damaged. I remember someone saying he should have died with all that damage – that he should be dead now…., I remember then thinking that that person should have thought before they spoke.

After hours of waiting, pacing, visiting the cafeteria, walks around the block, my father came up from surgery. We went into his room as a family – my mother, my sisters and I. My dad was laying flat on the bed no pillow, no blanket or sheet. His arms were spread out wide with tubes in them and there were plastic ‘boards’ taped on his arms keeping them stiff. His bare chest had a very large bandage right down the center where they did open heart surgery. He had tubes down his throat and was still on a breathing machine. It was shocking. I wasn’t prepared for it.

Amazingly, he woke up. Of course he couldn’t speak and for some reason his eyes were tired and he couldn’t keep them open. But he wanted to communicate with us. I remember that he took our hands and tried to spell something in our palms; ala Helen Keller. My sisters and mother couldn’t get what he was saying. He moved to my hand and I felt his clammy cold hand, different from his standard warm grip. He spelled some words and I seemed to get them right away! A breakthrough. He said somethings that I don’t now recall. Then I remember him saying it was not pleasant to breath with the machine. Then he joked that he was full of hot air. He always had a good sense of humor.

He was moving his feet and toes a lot and my mom told him to relax. I think he spelled back that someone told him to move his feet and legs to keep the circulation going.

At one point it got quiet. We were all standing around the bed looking at my dad. It was such a wonderful moment. I think we all held hands for a quiet long moment. For many years my oldest sister had been living in Florida, my other sister was going through a divorce, I was away at college….we were now together with one mission,…..more importantly we were together. I’m not sure what everyone else was thinking but that moment was one I won’t ever forget. We were a family, a single unit. I’m not sure how long it lasted but it was magical.

The next weeks were spent at the hospital with challenges, progress and set backs. My mother basically lived at the hospital. My one sister moved home from Florida to help. I was driving a little over an hour to the hospital and home, trying to keep things going. We had support from many friends and some relatives.

I questioned myself. I was thrust into the role of taking care of the home, a fairly big one; all the property; the family business, and all that sort of thing. Suddenly I had to get up much earlier to meet the delivery guys, I had to deliver things and coordinate logistics. I had to place orders for kitchens and products. All this with about a day’s experience.

I recall when my dad came home. It was a nice day outside, shining sun, birds chirping, a pleasant breeze blowing….. However the recovery wasn’t over. He was still tired and couldn’t do much. My mother was on him to behave and first showed some signs of stress. My sister was now living at home and trying to put in her two cents. She was a nurse, had lived alone for many years, and she had her way to do things. My mother was strong willed and had her way. They bumped heads. Neither was right or wrong, just different from one another.

My sister thought I was just a kid (I basically was) and often treated me like that. Yet I had to do all the things a man had to do.

I was making progress and I knew it. But I still had to deal with my recently sloppy academic record. I remember trying to call the Dean’s office at the college. My intention was to stop or ‘catch’ my report card before it got home. I spoke to the Dean herself telling her my dad had a heart attack, that my grades were not good, and the report card could upset him more. Looking back, it sounded like a typical scam, I suppose, but I was truly worried. I even enlisted another professor to plead my case. No luck. The report card came home.

My parents really didn’t get upset, they were just disappointed, which actually hurt more. They didn’t say much. I recall my dad sitting there quietly – he wasn’t really a quiet guy – then asking me if I was serious about school and if I thought I should stay on campus next year – or even attend next year. I emphatically said I was serious and that next year would be different.

With that said, I signed up for a summer accounting class – a class that I had just got a “D” in – I was going to retake it. I didn’t have to retake it, I was told by my professor, but I chose to do so.

So I’d work the business, do things around the house to keep things running, then I’d go to class, return and work on the business more. One day I came home from the summer class and my mother came right out in the driveway and said simply and rather abruptly, “The water isn’t working, you need to go up on the hill and fix it.”

We had a pretty cool system for water. There was a large hill by our house and this very powerful spring ran a high volume of water all year long. It provided great tasting, safe water for our home. The overflow went to our pond and was a nice thing. For some reason it stopped working.

Again not knowing what I was doing, I climbed the hill in the mud and poison ivy. I dug and dug. I searched for the problems. I recall thinking that my mother was so mean not even saying hello to me. She just came up and said she wanted something. How dare she?

Then something jumped into my mind. I recalled doing the same thing to my parents. I recall being abrupt and selfish with my parents. Except it wasn’t about water or some basic needs, I wanted something dumb and silly that I can’t even remember what it was now. I remember doing this multiple times and then thinking how my parents must have felt.

The next day my dad’s friend Don joined me on the hill and despite our best efforts, we couldn’t figure out the problem. More days went past and the consensus was that the spring “moved” as it does sometimes and the spring was no longer viable as the primary source. So we had to drill a well.

We got the well guys out there to our house. My dad had a minor set back so he was definitely not able to interact so my mother and I worked with the well drillers…. and they tried to take advantage of my mother by not fulfilling their promises to do certain things and fill in the ditch, complete the job, and generally did a half-baked job. I had to stand up to them a few times and it was a first for me standing up for the family. I didn’t like it yet it felt good to ‘defend’ my family and get our money’s worth – and hold them to their Word.

That summer brought lots of challenges in the way of the family business…….

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During this an other challenges in my life, I learning key lessons. One was the WORDS TO LIVE BY: Keep Moving. Sometimes when you’re in a storm of sorts – or it seems like it is – just keep moving. To me at this age and this time, my dad’s health, the responsibilities of the business and being the ‘man of the family’, and other challenges seemed overwhelming. Sometimes I let myself become overwhelmed. I even thought of escaping, withdrawing and just going to live at the beach or something and letting my family pick up the pieces. But when I took a breath, relaxed a bit, smiled and just kept moving ahead looking for solutions, things weren’t that bad. All of a sudden people gave me good feedback, good things started to happen, and more than anything, I got through it. Looking back, it wasn’t all that bad. Just keep moving, have faith in yourself, in others, in God/the Universe/the Source or whatever you believe. Sitting still whining and feeling sorry for yourself won’t help! Ask for help then take action, any action! Mistakes are OK – in fact mistakes will help you learn and be a better person.

….continued in the next chapter…….

5 Common Words That Create Failure

5 Common Words That Create Failure

http://www.inc.com/geoffrey-james/5-common-words-that-create-failure.html?nav=next

Your level of success is predetermined by the words you use every day. Avoid these five “failure” words.

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The words that people use every day determine whether they will achieve failure or success. There are five words that, in my observation, frequently show up in the conversation of losers, much more so than in that of winners. Here they are:

1. Luck

Although it’s true that unforeseen events can affect outcomes, it was not luck that made the difference. It was the events. Luck had nothing to do with it.

Believing in luck focuses your thoughts on an imaginary construct that neither you nor anybody else can change or affect.

What’s worse, luck is an excuse that explains away failure (“It was just bad luck”) and devalues your successes (“It was just good luck”).

2. Enemy

It’s true that you have competitors, and that sometimes, for you to win, they have to lose (and vice versa). Even so, there are no enemies in business.

Enemies are opponents in warfare, when people are killing one another. Business is about making things better, not killing people.

The moment you demonize competitors by calling them enemies, you close off your business options. Today’s competitors are often tomorrow’s partners.

3. Rejection

Wouldn’t it be nice if people always said yes to your ideas? Well, sometimes people aren’t going to like your ideas, or even you personally, for that matter.

You can pathologize such events by thinking of them as rejection, or you can understand that what really happened was that the other person’s desires didn’t match yours.

Rather than using a word that automatically makes you miserable, concentrate on changing your approach or approaching somebody else.

4. Hate

I cringe every time I hear somebody use this word in casual conversation. At work, it’s usually something like: “I hate my boss” or “I hate my job.”

Hate is a sick word, and it creates sickness in your body. Every time you use that word, you might as well be sticking a cancer cell in your body. Seriously.

I’m not saying that you’ve got to be sweetness and lovey-dovey about everything, but why pollute your brain by actually hating anything or anybody?

5. But

I’m sure you know somebody who can’t say anything about any idea, plan, or activity without crutching the sentence with the word but.

It’s always something like “Hey, that’s a great idea, but…” or “I agree that we need to take action, but…” It’s discouraging, and it kills momentum.

There’s a substitute for but that actually creates momentum: the word and. Try it next time a but is about to emerge from your mouth.

Tomorrow, I’ll give you the words that, in my observation, signal that a person is a winner rather than a loser. So stay tuned.

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Geoffrey James writes the Sales Source column on Inc.com, the world’s most visited sales-oriented blog. His newly published book is Business to Business Selling: Power Words and Strategies From the World’s Top Sales Experts. @Sales_Source

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